In our ongoing effort to ensure the highest level of transparency, we at Tower Country Tool & Equipment Rental wanted to explain our policy on insurance and the damage waiver program. Tower Country Tool & Equipment Rental requires all our equipment is insured against damage. We engage with SEIS, INC to provide an individual policy for each piece of equipment at the point of rental. This policy – known as a Damage Waiver - protects you from liability for any damage to the equipment - (EXCEPT FOR DAMAGE OR LOSS EXCLUDED BELOW). The damage waiver cost is 10% of the rental price, not including tax, delivery, pickup or any additional fees. For example, a skid steer with a daily rental price of $250 will cost an additional $25 for the damage waiver. We offer you the option of opting out of the Damage Waiver program by providing a certificate of insurance, showing your policy covers RENTED OR LEASED EQUIPMENT for an amount equal to the value of the rented equipment. Included in this email is a sample of the certificate we require in order to remove the damage waiver. Your insurance agent or broker should have familiarity with this process. DAMAGE WAIVER TERMS & CONDITIONS – As stated in the rental agreement: By accepting the Damage Waiver and with immediate notification in the event of any accident and the prompt submission by Lessee of applicable police reports, rental center and Lessee agrees that rental center will waive any claim against Lessee for direct physical damage to the items, except as follows: (a) Intentional damage, misuse or abuse (b) Any item or items or part thereof which is not returned for whatever reason, excluding theft (c) Loss or damage resulting from overloading or exceeding rate capability of the items (d) Wear & Tear (e) Loss due to mysterious disappearance – you must file a police report (f) Loss or damage caused by infidelity of Lessee, its employees, or persons to whom the items are entrusted (g) All damage or loss resulting from use of the items in violation of any provision of this agreement, violation of any law, ordinance or regulation or operation in an improper or negligent manner (h) Damage from dirtying of items by paint, mud, plaster, concrete, rosin or any other material. Lessee is responsible for cleaning and repairing, as required. (i) Ingestion of foreign objects (j) Exceeding rated load capacity (k) Mechanical breakdown or improper maintenance If Lessee has insurance covering such loss or damage, Lessee shall exercise all rights available to him under said insurance, take all action necessary to process such claim and Lessee further agrees to sign said claim and any and all proceeds from such insurance shall be payable to rental center. Lessee is to provide rental center with complete information concerning insurance coverage carried. DEDUCTIBLE - A Damage Waiver deductible equal to the cost of repairs or $2,500, whichever is lower, shall apply to all claims made through fault of Lessee. Should you have any questions, please reach out directly.